Privacy Policy

SimRaces ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.simraces.com and use our services (collectively, "Services"). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access or use our Services.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

A. Personal Information

When you register for our Services, participate in events, or engage with our platform, we may collect the following information:

• Name
• Email address
• Phone number
• Payment information (e.g., credit card or payment processor details)
• Billing and mailing address
• Usernames and passwords
• Racing and coaching preferences
• Any other information you choose to provide

B. Non-Personal Information

We may collect non-personal information that does not directly identify you. This may include:

• IP address
• Browser type
• Operating system
• Device information
• Pages visited on the website
• Referring/exit pages

C. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us identify you and remember your preferences.

You can adjust your browser settings to reject cookies, but this may affect the functionality of our Services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our Services: To operate, maintain, and enhance the performance of our platform and provide better user experiences.
• Personalizing user experiences: To tailor our Services to your preferences, including providing targeted content and recommendations.
• Processing transactions: To handle payments, subscriptions, and other billing-related processes.
• Communication: To send you important notices, such as updates, changes to our policies, and customer service communications.
• Marketing: To inform you about new features, events, and promotions related to our Services.
• Security and fraud prevention: To protect our users and Services from fraudulent activity and ensure compliance with legal obligations.

3. Disclosure of Your Information

We may share your personal information in the following ways:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf (e.g., payment processors, hosting providers, analytics services).
• For Legal Purposes: We may disclose your information to comply with legal obligations, court orders, or government requests, or to enforce our legal rights.
• Business Transfers: If SimRaces undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: We may disclose your information for any other purpose with your consent.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information for as long as necessary to provide the Services you have requested or as long as required by law. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You may access and update your account information through your account settings.
• Deletion: You may request that we delete your personal information by contacting us at [email protected]. We will honor your request to the extent required by law.
• Opt-Out of Marketing Communications: You may opt out of receiving marketing emails from us by following the unsubscribe link provided in those emails. Please note that you cannot opt-out of service-related communications (e.g., account verification, purchase confirmations).

For European Union Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional data protection rights under the General Data Protection Regulation (GDPR), including:

• The right to access, update, or delete your personal information.
• The right to data portability.
• The right to object to or restrict processing.

To exercise these rights, please contact us at [email protected].

For California Users (CCPA)

If you are a resident of California, you have additional privacy rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information is being collected.
• The right to request the deletion of personal information.
• The right to opt-out of the sale of personal information.

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by SimRaces. We are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of the Services after any changes constitute your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: [email protected]